- What is Big Ten Ticket?
- What is included in the Big Ten Ticket?
- How many games will be offered for my favorite school?
- Why isn't the Big Ten Ticket available in the U.S., Canada or Caribbean Islands?
- How much does it cost?
- How can I pay for my streaming package?
- Will there be any non-English language or translation options?
- Will the network offer Olympic sports in addition to football and men's basketball?
- If I purchase a game and then am not able to watch it live, what are my options?
- How long does it take for a game to be made available On Demand after its conclusion?
- If I purchase a School Pass or Conference Pass subscription while overseas and then return to the United States, will I be able to access my subscription while in the U.S.?
- If I return to the states before the end of the season, will I receive a credit?
- My credit card was charged $1.01 in addition to the sale amount. Why?
- What are the recommended minimum system requirements for watching video streaming?
- Why do I need to install the Flash Player plug-in?
- Can I watch more than one game at a time?
- Can I pause video?
- Can I watch the Big Ten Network Video Streaming on my laptop?
- At work or at school, I have plenty of bandwidth available, but I still cannot access Big Ten Network Video Streaming. Why?
- Why does audio and/or video playback stop and/or stall?
- What can I do if the video playback stops or plays slowly?
- Why doesn't audio and video play at all?
- Why am I not hearing any sound?
- Why can't I change my bandwidth? How do I select a higher quality bitrate?
- I'm still having problems, how can I contact someone for help?
Big Ten Ticket is a web streaming service offered by the Big Ten Network, and is available to fans living outside of the United States, Canada and the Caribbean Islands. Those games can be found at www.BigTenTicket.com.
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The Big Ten Network offers this service, and therefore, every Big Ten Network football and men's basketball telecast is available. Big Ten games televised by the conference's other television partners (e.g. CBS, ABC, ESPN, etc.) are not included on Big Ten Ticket.
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The actual number will vary by school and by year. The Big Ten Network will televise between two and nine football games per school in the fall for a total of 35-40 football games. Throughout the football season, television assignments are determined on a rolling basis 6-12 days in advance of games, so the schedule you see on this website does not include every football game that will be offered as part of the Big Ten Ticket. The Big Ten Network will also televise between 12-20 men's basketball games per school in the winter. Overall, the Big Ten Network will televise 108 men's basketball games, plus three Big Ten Men's Basketball Tournament games.
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Contractual agreements between the Big Ten Network and its cable and satellite affiliates prevent the domestic (U.S., Canada and the Caribbean Islands) streaming of any events at the same time they are airing live the Big Ten Network.
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Fans may select from three service options: a "Single Game" pay-per-view ticket ($24.95 USD), a "School Pass," which includes every Big Ten Network football and men's basketball telecast for one school ($69.95 USD) and the "Conference Pass," which offers every Big Ten Network football and men's basketball telecast during the 2009-10 season ($89.95 USD). The "Conference Pass" includes approximately 150 total football and men's basketball games.
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All major credit cards are accepted. Step-by-step instructions will walk you through the process.
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Big Ten Ticket, including site instructions and audio feeds, will only be available in English.
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For the 2009-10 academic year, only televised football and men's basketball games are included in the Big Ten Ticket streaming service.
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All games that you purchase will be available on your account page under “My Games.” You can watch these games on-demand until the end of the season.
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We strive to post archived copies of games as quickly as possible. Sometimes, games may be published in as little as 3-4 hours after the conclusion of the game, however, a more typical turnaround time is 6-8 hours.
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No. The Big Ten Ticket will only be available to those currently outside of the U.S., Canada and the Caribbean Islands.
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The actual number will vary by school and by year. The Big Ten Network will televise between two and nine football games per school in the fall for a total of 35-40 football games. Throughout the football season, television assignments are determined on a rolling basis 6-12 days in advance of games, so the schedule you see on this website does not include every football game that will be offered as part of the Big Ten Ticket. The Big Ten Network will also televise between 12-20 men's basketball games per school in the winter. Overall, the Big Ten Network will televise 108 men's basketball games, plus three Big Ten Men's Basketball Tournament games.
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This is a temporary authorization to verify that the card used is a valid card. Your account will only be charged for the amount of the sale.
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For the best video streaming experience we recommend the following:
PC
| Processor Speed: | Single Core CPU @ 2.4GHz or Dual Core CPU |
| Memory: | At least 512 MB of RAM |
| Operating System: | Windows XP or Windows Vista |
| Browsers: | Internet Explorer 7+ or Mozilla Firefox 3.0+ or Safari 3.0+ |
| Plugins: | Adobe Flash Player 10+ |
| Screen Resolution: | 1024x768 or higher with 32-bit color |
| Connection Speed: | A minimum internet download speed of 800 Kbps |
| Other: | It is recommended that you have Microsoft Direct X 9 installed and have at least non-shared 128+ MB of Video RAM |
To check if your system can run Big Ten Network Streaming, please go to http://www.speakeasy.net/speedtest/
Mac
| Processor Speed: | 1.5GHz |
| Memory: | At least 512 MB of RAM |
| Operating System: | OS X 10.4+ |
| Browsers: | Mozilla Firefox 3.0+, Safari 3.0+ |
| Plugins: | Adobe Flash Player 10+ |
| Screen Resolution: | 1024x768 or higher with 32-bit color |
| Connection Speed: | A minimum internet download speed of 800 Kbps |
| Other: | It is recommended that you have at least non-shared 128+ MB of Video RAM |
To check if your system can run Big Ten Network Streaming, please go to http://www.speakeasy.net/speedtest/
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We use the latest Flash Player plug-in. If you are having issues with the Flash Player plug-in or video experience, please try updating your Flash Player plug-in by going to: http://get.adobe.com/flashplayer/
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Yes, as long as you have purchased multiple games or have access to multiple games through your School or Conference Pass. Streaming multiple games from the same computer or connection is not recommend as the quality and system requirements may affect your video streaming quality.
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Yes, but only with Archived Games. We are unable to provide DVR type features for Live streams at this time. To pause the video while watching an Archived Game, click on the pause button on the bottom left of the video player.
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Yes, however viewing over a wireless network connection may affect the quality of your viewing experience. If possible, we recommend connecting the laptop directly to your network for an optimal experience. Also, please review the minimum system requirements above.
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A business generally uses a firewall and/or other security measures to prevent users from visiting sites not approved by the business. These measures may also prevent you from signing in to your account or from streaming video. Please contact your IT support team for details on any network restrictions that may be in place which are affecting your viewing experience.
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Video streaming may be disrupted during periods of internet congestion or if the user has too many computer applications open at the same time. Generally, playback should not stop or stall under normal circumstances if the user meets the minimum system requirements listed above.
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If playback stalls, stops or plays slowly, try one or all of the following:
- Refresh your browser or close your browser and open it again.
- Close other computer applications that may be open at the same time.
- Avoid internet congestion by waiting for peak hour traffic to die down before viewing the programming again.
- If watching an Archived Video, drag the rewind button back in time several minutes.
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You may be running a content filter, browser plug-in/toolbar, and/or an antivirus application that is preventing the correct buffering of a streaming video feed. Please turn off these services and try again.
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Check that your speakers are turned on and/or your sound card isn't muted. Also, during some streaming events we will turn off the sound to manage injury time outs, team time outs, halftime, etc. You should always be able to hear audio during play.
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The video player performs bandwidth calculations every time a video is started and throughout playback. Available bandwidth can fluctuate from moment to moment and can be very noticeable. Other factors that may affect available bandwidth or the quality of your viewing experience are: simultaneous network activity on your computer, wireless network usage, cable modems, general Internet or network congestion, time of day, and general computer power.
Things you can do to try to improve your viewing experience:
- Minimize the amount of computer use during viewing
- Minimize the amount of other Internet or network usage during viewing
- Review the minimum system requirements.
- Use a physical network connection, if available (instead of a wireless connection)
- Check your internet download speeds by going to http://www.speakeasy.net/speedtest/
- Try the normal video option instead of watching in full screen mode.
- Uninstalling and then reinstalling the Flash plug-in (Windows and Mac)
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